FAQ

When will I recieve my order?

We usually process orders within 12-24 hours. Delivery times vary by location:

Metro Cities: 3–5 business days

Other Locations: 5–7 business days

You'll receive a tracking link via email/SMS once your order is shipped.

What is your return and refund policy?

If you're not satisfied with your order, you can return it within 7 days of delivery.

Items must be unused and in original packaging.

Once we receive the return, refunds are processed within 5–7 business days to your original payment method.

How do I track my order?

Once your order is shipped, you’ll receive an email or SMS with a tracking link and courier details. You can also log in to your account and check the ‘My Orders’ section for real-time updates.

Are the products on your website authentic?

Yes, we guarantee that all the products on our website are 100% authentic. We source our products directly from authorized distributors and manufacturers.